Terms and Conditions
Returns and Cancellation Policy
If for any reason you are not satisfied with the quality of the DVD(s) we will firstly try to rectify this and if you remain unsatisfied will provide a full refund less any postage charges
Time limit is 14 days from receipt of items
Standard Service: for orders with up to 10 tapes delivery will be aprrox 2 weeks although usually this is less, information pills For orders with more than 10 tapes would be subject to a longer time
Express Service guaranteed 48hour turnaround maximum ( up to 5 tapes)
We use Royal Mail special delivery for all deliveries unless other method specifically agreed by both parties
We do not under any circumstance ship to the following countries
Democratic Republic of Congo
Federal Republic of Yugoslavia & Serbia
Ivory Coast (Cote d’Ivorie)
Lebanon and Syria
North Korea (Democratic People’s Republic of Korea)
Republic of Guinea
Bushey DVD Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Bushey DVD Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 January 2011
What we collect
We will collect the following information from you:
· Contact information , including email address Postcode
· Other information relevant to your media
· Payment details - if required
What we do with the information we gather
We require this information to send the items back to you and provide you with our services in addition for .
· Record keeping
· We may use the information to improve our products and services.
· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Bushey DVD Ltd PO Box 1141 Bushey Herts WD23 9EE
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Loss of your media
We pride ourselves on utmost care of your precious tapes , in the very unlikely event of loss of tapes on our premises or in our care that become unrecoverable we will pay a maximum compensation up to £50 per order